This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

emails from address book always going to bulk/junk mail?!

  • 1 răspuns
  • 1 are această problemă
  • 4 vizualizări
  • Ultimul răspuns de sfhowes

more options

How can I get known emails to stop going to my bulk mail? I've clicked numerous times that it's not junk and dragged them into inbox, but they continue to go to bulk mail. The sender address is even entered in my contacts. The email address is [edited email from public] @pistonringservice.com that I want going to inbox, not junk. Can you help? Thanks, Stacey Johnson Can call me @ [phone# removed from public]

How can I get known emails to stop going to my bulk mail? I've clicked numerous times that it's not junk and dragged them into inbox, but they continue to go to bulk mail. The sender address is even entered in my contacts. The email address is [edited email from public] @pistonringservice.com that I want going to inbox, not junk. Can you help? Thanks, Stacey Johnson Can call me @ [phone# removed from public]

Modificat în de James

Toate răspunsurile (1)

more options

'Bulk Mail' is a term used by mail providers like AOL/Yahoo, not TB, which uses 'Junk'. Try accessing the account in webmail and whitelisting the sender, possibly by adding them to webmail contacts.