Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

2FA QR code, how to generate

  • 3 răspunsuri
  • 2 au această problemă
  • 2 vizualizări
  • Ultimul răspuns de cor-el

idondoty
idondoty
more options

I've toggled two-step authentication off/on multiple times, get new set of recovery codes, but I never get the QR coded, how do I generate this, please advise...thanks!

I've toggled two-step authentication off/on multiple times, get new set of recovery codes, but I never get the QR coded, how do I generate this, please advise...thanks!

Toate răspunsurile (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you scan the provided QR code with an authenticator app (e.g. Google Authenticator) on the mobile device ?

idondoty
idondoty Deținătorul întrebării
more options

That's the problem, I don't get the QR code, how do I generate it ?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You should automatically get a pop-up with the QR code once you enable 2FA.

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.