This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

I believe you are showing that I have Windows 8 when I have Windows 10 now. Can you fix this?

  • 1 răspuns
  • 1 are această problemă
  • 5 vizualizări
  • Ultimul răspuns de James

Chebs
Chebs
more options

'I believe you are showing that I have Windows 8 when I have Windows 10 now. Can you fix this?

''''I believe you are showing that I have Windows 8 when I have Windows 10 now. Can you fix this?'''

Soluție aleasă

On right In your Question Details > More system details your User Agent shows you are using Firefox 100 on Windows 10. Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:100.0) Gecko/20100101 Firefox/100.0

If this is on another system then perhaps you are running Firefox in Windows 8 Compatibility Mode on Windows 10 for some reason. https://support.microsoft.com/en-us/windows/make-older-apps-or-programs-compatible-with-windows-10-783d6dd7-b439-bdb0-0490-54eea0f45938

Citește acest răspuns în context 👍 0

Toate răspunsurile (1)

James
James
  • Moderator
  • Top 10 Contributor
more options

Soluție aleasă

On right In your Question Details > More system details your User Agent shows you are using Firefox 100 on Windows 10. Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:100.0) Gecko/20100101 Firefox/100.0

If this is on another system then perhaps you are running Firefox in Windows 8 Compatibility Mode on Windows 10 for some reason. https://support.microsoft.com/en-us/windows/make-older-apps-or-programs-compatible-with-windows-10-783d6dd7-b439-bdb0-0490-54eea0f45938