This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

MP4 videos encoded with H264 say "Video can't be played because the file is corrupt"

  • 2 răspunsuri
  • 1 are această problemă
  • 467 de vizualizări
  • Ultimul răspuns de Denis

astrojuanlu
astrojuanlu
more options

I routinely record short screencasts with Kazam, and I can't watch my own videos after posting them on sites like GitHub because Firefox says "Video can't be played because the file is corrupt". Or for example when I upload them to sites like ezgif to convert them to a GIF, which works just fine because, well, the file is not corrupt. Other browsers like Chromium play them just fine.

Apparently the "OpenH264 Video Codec provided by Cisco Systems, Inc" is properly enabled in my system. This has been happening to me for months or years, but only today I decided to open a thread here.

There are two things here:

1. Firefox can't play the file. I'm sure there's some sort of misconfiguration on my side, or bad defaults, or a missing plugin, or similar. 2. Firefox shows a misleading message. The file is not corrupt! The root cause is something else.

Any advice on how to fix the first one?

I routinely record short screencasts with [https://launchpad.net/kazam Kazam], and I can't watch my own videos after posting them on sites like GitHub because Firefox says "Video can't be played because the file is corrupt". Or for example when I upload them to sites like ezgif to convert them to a GIF, which works just fine because, well, the file is not corrupt. Other browsers like Chromium play them just fine. Apparently the "OpenH264 Video Codec provided by Cisco Systems, Inc" is properly enabled in my system. This has been happening to me for months or years, but only today I decided to open a thread here. There are two things here: 1. Firefox can't play the file. I'm sure there's some sort of misconfiguration on my side, or bad defaults, or a missing plugin, or similar. 2. Firefox shows a misleading message. The file is not corrupt! The root cause is something else. Any advice on how to fix the first one?
Capturi de ecran atașate

Soluție aleasă

Kazam records h264 in yuv444 which isn't supported. Convert video with ffmpeg: ffmpeg -i in.mp4 -pix_fmt yuv420p -c:a copy -movflags +faststart out.mp4

Citește acest răspuns în context 👍 1

Toate răspunsurile (2)

astrojuanlu
astrojuanlu Deținătorul întrebării
more options

Sorry, failed to provide links: see https://github.com/orchest/orchest/pull/1039#issue-1266073238 for example.

Denis
Denis
more options

Soluție aleasă

Kazam records h264 in yuv444 which isn't supported. Convert video with ffmpeg: ffmpeg -i in.mp4 -pix_fmt yuv420p -c:a copy -movflags +faststart out.mp4

Modificat în de Denis