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Twitter and other sites do not register me logging onto them

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For some reason, whenever I log into websites like Twitter or something like Aritzia, it does not register that I have logged on and instead either stalls once I enter my information and then doesn't actually log me in or it just doesn't log me in in the first place. Below is the image I get when I try to log into twitter - the black box that has the login info remains and the entire page is no longer useable. When I refresh, it is like I never logged in in the first place.

I cleared cookies, my cache, I did the about:serviceworkers thing and unregistered the site. What else can I do? I can log in on chrome, plus whenever I try to log in I get a message on twitter that someone's trying to log in so I know its not an issue with my account

For some reason, whenever I log into websites like Twitter or something like Aritzia, it does not register that I have logged on and instead either stalls once I enter my information and then doesn't actually log me in or it just doesn't log me in in the first place. Below is the image I get when I try to log into twitter - the black box that has the login info remains and the entire page is no longer useable. When I refresh, it is like I never logged in in the first place. I cleared cookies, my cache, I did the about:serviceworkers thing and unregistered the site. What else can I do? I can log in on chrome, plus whenever I try to log in I get a message on twitter that someone's trying to log in so I know its not an issue with my account

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Hi there, maybe the files in Firefox is corrupted, you may try to refresh Firefox, it might help you with the problem.

Don't worry, all your cookies, bookmarks, browsing & download history, passwords will be saved and imported back once the refresh is completed

Here's how to refresh Firefox: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Modificat în de A_Helpful_Sheep