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can't download emails from email server

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drmayeda1
drmayeda1
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I have the most recent version of thunderbird and win10. After a lot of phonecalls I got email settings for my account and I have a problem I get a message saying thunderbird is connecting to the server and a round circle on the tab. Nothing was downloaded even though I have messages in the email server.

I have the most recent version of thunderbird and win10. After a lot of phonecalls I got email settings for my account and I have a problem I get a message saying thunderbird is connecting to the server and a round circle on the tab. Nothing was downloaded even though I have messages in the email server.

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christ1
christ1
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I have the most recent version of thunderbird and win10.

Which TB version exactly? Did this work before, or did you just set up the account in Thunderbird the first time?

After a lot of phonecalls I got email settings for my account

Who is you email provider? What are the settings you got?

What is your anti-virus software?

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