Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Thunderbird Password reinstatement

  • 4 răspunsuri
  • 3 au această problemă
  • 3 vizualizări
  • Ultimul răspuns de tailors_dummy

more options

I deleted the password entries in Privacy and Security, Passwords as I needed to change the password and couldn't find where to do it as Saved Logins just gives Remove options and it wasn't obvious that you could Show Passwords and then change them (I can see this now on another account) I though deleting passwords I would be asked to re-add them! This hasn't happened and Thunderbird just says it can't login to my account to pickup the mail. So does anybody know how I can add the password to my account?

I deleted the password entries in Privacy and Security, Passwords as I needed to change the password and couldn't find where to do it as Saved Logins just gives Remove options and it wasn't obvious that you could Show Passwords and then change them (I can see this now on another account) I though deleting passwords I would be asked to re-add them! This hasn't happened and Thunderbird just says it can't login to my account to pickup the mail. So does anybody know how I can add the password to my account?

Soluție aleasă

I had a brainwave and tried to send a message rather than retrieve and it forced the password reset option so all solved now. Thanks anyway

Citește acest răspuns în context 👍 0

Toate răspunsurile (4)

more options

In the passwords area, highlight the entire row of incoming server and outgoing server and delete both rows. Then close TB, restart and your account should then prompt to enter the password.

more options

Thanks David, that was my intention and was why i deleted the rows to force it to ask me. However it just gives a POP3 timed out message rather than asking me for a password. Any ideas?

more options

I would recheck all account settings. The timeout could be for other reasons.

more options

Soluție aleasă

I had a brainwave and tried to send a message rather than retrieve and it forced the password reset option so all solved now. Thanks anyway