This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Video causes browser to display white screen

  • 3 răspunsuri
  • 3 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de wafflemansa

wafflemansa
wafflemansa
more options

Occasionally, when I am watching a video on Youtube or Twitch, the video will glitch and cause the browser to go completely white. On Youtube, there will be a small visual glitch and on Twitch, the video will crash and need to be reloaded, but otherwise nothing else happens.

Occasionally, when I am watching a video on Youtube or Twitch, the video will glitch and cause the browser to go completely white. On Youtube, there will be a small visual glitch and on Twitch, the video will crash and need to be reloaded, but otherwise nothing else happens.

Soluție aleasă

I disabled hardware acceleration a week or two ago and it seems to have solved the issue.

Citește acest răspuns în context 👍 1

Toate răspunsurile (3)

wafflemansa
wafflemansa Deținătorul întrebării
more options

Update: It seems this issue happens with any HTML5 video, caused by the video player crashing.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Any relevant-looking messages in the Browser Console assuming that Firefox keeps running and doesn't need to be restart ?

wafflemansa
wafflemansa Deținătorul întrebării
more options

Soluție aleasă

I disabled hardware acceleration a week or two ago and it seems to have solved the issue.