This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Problem with Thunderbird smtp outgoing emails

  • 7 răspunsuri
  • 3 au această problemă
  • 2 vizualizări
  • Ultimul răspuns de Toad-Hall

jubileevdsl
jubileevdsl
more options

I just installed Linux Mint (latest version - Cinnamon) on my pc and since I did that I am having trouble sending emails in Mozilla Thunderbird "Login to server with username failed". I have tried checking my password and re-entering it - no luck. I called my ISP and we went through email SMTP settings - no luck. I tried changing my outgoing SMTP server. No luck. The ISP said to check with Thunderbird support. I can send it using the ISP's webmail but not the email client on my machine now. I am receiving emails fine.

Any ideas? Thanks, John

I just installed Linux Mint (latest version - Cinnamon) on my pc and since I did that I am having trouble sending emails in Mozilla Thunderbird "Login to server with username failed". I have tried checking my password and re-entering it - no luck. I called my ISP and we went through email SMTP settings - no luck. I tried changing my outgoing SMTP server. No luck. The ISP said to check with Thunderbird support. I can send it using the ISP's webmail but not the email client on my machine now. I am receiving emails fine. Any ideas? Thanks, John

Toate răspunsurile (7)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

re:I just installed Linux Mint (latest version - Cinnamon) on my pc and since I did that I am having trouble sending emails

Is this also is a clean install of Thunderbird for Linux downloaded from: https://www.thunderbird.net/en-US/thunderbird/all/

What version of Thunderbird are you using ?

Are you using a new profile or one previously used by previous OS ?

What OS did you have before the Linux Mint (latest version - Cinnamon) ?


Who is your ISP? What server settingsare you currently using for the smtp outgoing server?

  • Menu icon > Help > More Troubleshooting Information
  • Under 'Mail and News Accounts'
  • Copy all the text and paste it into this question.

re :error message "Login to server with username failed". Check the User name in smtp outgoing server - it should be full email address.

jubileevdsl
jubileevdsl Deținătorul întrebării
more options

Mail and News Accounts ID Incoming server Outgoing servers Name Connection security Authentication method Name Connection security Authentication method Default? account1 (imap) imap.iinet.net.au:143 STARTTLS Normal password smtp.iinet.net.au:587 STARTTLS Normal password true account2 (none) Local Folders None Normal password account3 (pop3) pop3.iinet.net.au:110 STARTTLS Normal password smtp.iinet.net.au:587 STARTTLS Normal password true

jubileevdsl
jubileevdsl Deținătorul întrebării
more options

IINET is my ISP and I tried using IMAP then POP3 allowed me to receive emails but I still cant send.

jubileevdsl
jubileevdsl Deținătorul întrebării
more options

Sorry before Mint I had Ubuntu 22.04 Jimmy Jammy or something, which I had previously upgraded from Ubuntu 20.04. However, this "upgrade" turned out to be a downgrade since I could no longer detect my scanner and I could no longer preview my image files with thumbnails.

jubileevdsl
jubileevdsl Deținătorul întrebării
more options

Also my Thunderbird is 91.11.0 - I will try to upgrade it and see if that helps.

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Your current server settings are 'interesting' as they differ from info on iinet website. see : https://help.iinet.net.au/email-settings

I'm also finding many other third party email clients say the secure server option is available and not just on a mac. IMAP Incoming e-mail: mail.iinet.net.au Incoming port: 993 Connection Security: SSL/TLS Authentication Methods: Normal Password

SMTP Outgoing e-mail: mail.iinet.net.au Outgoing port: 465 Connection Security: SSL/TLS Authentication Methods: Normal Password

Username for both incoming and smtp will be full email address.

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Just a thought, but are you using a VPN when sending ? If yes, switch it off and test sending again.