Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Random/Strange Characters in GMail

  • 2 răspunsuri
  • 0 au această problemă
  • 8 vizualizări
  • Ultimul răspuns de d_F_90

more options

Hello,

Firefox is my preferred browser but lately I will periodically have an issue where the text of an email will come through with random special characters (please see image attached). I tried running the browser in Private Mode and got the same result, but when I tried Safari there doesn't seem to be an issue.

Thank you in advance for any tips or thoughts!

Hello, Firefox is my preferred browser but lately I will periodically have an issue where the text of an email will come through with random special characters (please see image attached). I tried running the browser in Private Mode and got the same result, but when I tried Safari there doesn't seem to be an issue. Thank you in advance for any tips or thoughts!
Capturi de ecran atașate

Toate răspunsurile (2)

more options

Can you post a screenshot of how Safari displays that text ?

Could be a problem with a font.

You can check in Font Book for font issues like corrupted and duplicate fonts.

You can right-click and select "Inspect" to open the built-in Inspector with this element selected.

You can check in the Rules tab in the right panel in the Inspector what font-family is used for selected text. You can check in the Fonts tab in the right panel in the Inspector what font is actually used because Firefox might be using a different font than specified by the website.

more options

Thanks for the reply! Attached is a screenshot of the Safari text, as well as a screenshot of the Firefox Inspector pane... It looks like it's just Arial, nothing too exotic.