This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Sent mail not saving and Sent folder disappearing

  • 3 răspunsuri
  • 8 au această problemă
  • 32 de vizualizări
  • Ultimul răspuns de david

Jamie44
Jamie44
more options

Only one of my email accounts, an IMAP outlook.office account is having problems saving sent email to the Sent folder which also keeps disappearing. When I subscribe to the "Sent" folder it appears briefly upon restarting, but then disappears after about a second. When I try to send an email the Sent folder will reappear (and then it re-downloads older sent emails from the server), but the current sent email is not saved to the folder (it hangs at 100%) and eventually the sent folder disappears from the list again. The sent email is on the server in the sent folder (or sent items folder), however. MacOS 11.7 (Big Sur) Thunderbird Version 102.4.2 Thanks

Only one of my email accounts, an IMAP outlook.office account is having problems saving sent email to the Sent folder which also keeps disappearing. When I subscribe to the "Sent" folder it appears briefly upon restarting, but then disappears after about a second. When I try to send an email the Sent folder will reappear (and then it re-downloads older sent emails from the server), but the current sent email is not saved to the folder (it hangs at 100%) and eventually the sent folder disappears from the list again. The sent email is on the server in the sent folder (or sent items folder), however. MacOS 11.7 (Big Sur) Thunderbird Version 102.4.2 Thanks

Toate răspunsurile (3)

david
david
  • Top 10 Contributor
more options

Just a comment: my experience with outlook accounts is that a copy is automatically saved in Sent folder. In my outlook dot com account, I have the 'save' setting turned off, yet sent messages still go to Sent folder.

mycraigsl
mycraigsl
more options

This is Thunderbird....not Outlook

david
david
  • Top 10 Contributor
more options

Your point being? My comment applied to Outlook accounts in Thunderbird.