This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

I cannot close the Message Filters window and I can't close a filter if I look at it to edit.

  • 1 răspuns
  • 2 au această problemă
  • 19 vizualizări
  • Ultimul răspuns de fritz13

wonderinggal
wonderinggal
more options

My filters aren't working correctly. They are filtering things to the wrong folders and to wrong folders in other accounts. I opened the Tools filters in an account to check it's filters and was able to open the list of filters for that account. I then opened the first filter to Edit to see if I needed to change something in it to work correctly.

I cannot edit the filter and I cannot close the filter's Edit window to see the rest of the list. There is no Save button at the bottom of the Edit filter either.

Why are the filters moving things to the wrong folders (sometimes multiple copies of a message to different folders and accounts)? Why can't I edit a filter? Why can't I close the windows?

My filters aren't working correctly. They are filtering things to the wrong folders and to wrong folders in other accounts. I opened the Tools filters in an account to check it's filters and was able to open the list of filters for that account. I then opened the first filter to Edit to see if I needed to change something in it to work correctly. I cannot edit the filter and I cannot close the filter's Edit window to see the rest of the list. There is no Save button at the bottom of the Edit filter either. Why are the filters moving things to the wrong folders (sometimes multiple copies of a message to different folders and accounts)? Why can't I edit a filter? Why can't I close the windows?
Capturi de ecran atașate

Toate răspunsurile (1)

fritz13
fritz13
more options

I also observe something similar (M1 Mac, Ventura 13.3) https://support.mozilla.org/en-US/questions/1410245