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Getting message "502 Bad Gateway"

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willetm57
willetm57
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I got alert email was in breach. Could not remember password; reset it. Now getting "Bad Gateway message"

I got alert email was in breach. Could not remember password; reset it. Now getting "Bad Gateway message"

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techguy150
techguy150
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A 502 bad gateway message indicates that one server got an invalid response from another. In essence, you've connected with some kind of interim device (like an edge server) that should fetch all of the bits you need to load the page. Something about that process went wrong, and the message indicates the problem.

cor-el
cor-el
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In such a case you can try again later.

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window