This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

email displays incorrect content

  • 1 răspuns
  • 2 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de Toad-Hall

more options

On Tuesday 24 January I received an email. On Saturday I received an email from the same sender. Although showing the correct subject line thunderbird shows incorrect content for the later email. When the later email is opened it shows the content of the earlier email! I'm downloading these from yahoo which displays the emails correctly on all my devices. Thoughts?

On Tuesday 24 January I received an email. On Saturday I received an email from the same sender. Although showing the correct subject line thunderbird shows incorrect content for the later email. When the later email is opened it shows the content of the earlier email! I'm downloading these from yahoo which displays the emails correctly on all my devices. Thoughts?

Soluție aleasă

It's possible the index file is not completely in alignment with emails stored in mbox file or server.

Try:

  • Right click on Folder and select 'Properties'
  • Click on 'Repair folder' button
  • click on OK

Please remember folders do need to be compacted on a regular basis especially, Inbox, Drafts and Junk/Spam as those folders usually see the most 'moving' or 'deleteing' of emails. Right click on folder and select 'Compact' - it removes all old traces of emails that have been previously removed from the folder. It is basic housekeeping and keeps the files in good order and reduces file size.

Citește acest răspuns în context 👍 1

Toate răspunsurile (1)

more options

Soluție aleasă

It's possible the index file is not completely in alignment with emails stored in mbox file or server.

Try:

  • Right click on Folder and select 'Properties'
  • Click on 'Repair folder' button
  • click on OK

Please remember folders do need to be compacted on a regular basis especially, Inbox, Drafts and Junk/Spam as those folders usually see the most 'moving' or 'deleteing' of emails. Right click on folder and select 'Compact' - it removes all old traces of emails that have been previously removed from the folder. It is basic housekeeping and keeps the files in good order and reduces file size.