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Issue with Thunderbird: Account seems blocked for spam reasons

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  • Ultimul răspuns de GerardoPcp04

oriol.sanchez
oriol.sanchez
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My account in Thunderbird seems blocked for spam reasons. It does not let me sens email to some contacts. It seems someone/something probably entered (malware?) and my account is declared as spam-sender. I don't exactly know. The message that pops when denies me to send an email is (spannish): "Falló el envío del mensaje. Ha ocurrido un error al enviar el mensaje. El servidor de correo respondió: Cuenta bloqueada por envio de Spam. Entre en contacto con su proveedor de Hosting para desbloqueo. Verifique el destinatario "support-eu@mail.support.microsoft.com" y vuelva a intentarlo."

I need to unlock my account and also to know what exactly happened. Thank you in advance!

My account in Thunderbird seems blocked for spam reasons. It does not let me sens email to some contacts. It seems someone/something probably entered (malware?) and my account is declared as spam-sender. I don't exactly know. The message that pops when denies me to send an email is (spannish): "Falló el envío del mensaje. Ha ocurrido un error al enviar el mensaje. El servidor de correo respondió: Cuenta bloqueada por envio de Spam. Entre en contacto con su proveedor de Hosting para desbloqueo. Verifique el destinatario "support-eu@mail.support.microsoft.com" y vuelva a intentarlo." I need to unlock my account and also to know what exactly happened. Thank you in advance!

Toate răspunsurile (2)

GerardoPcp04
GerardoPcp04
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Hola, Este es el foro de ayuda en Español. Si la respuesta es esa "El servidor de correo respondió: Cuenta bloqueada por envio de Spam" pues tienes que contactar con el proveedor del servicio de correo, los bloqueos de spam se hace por la ip del servidor de correo o por el dominio (lista negra), hay muchas paginas para verificar y desbloquear si el dominio fue denunciado como generador de spam: https://www.spamhaus.org/ https://www.spamcop.net/ https://psbl.org/ Saludos

GerardoPcp04
GerardoPcp04
  • Top 10 Contributor
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Si se ha resuelto la consulta agradeceríamos marcar como solucionada para que sirva a otros usuarios. ¡Gracias!