This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

XULRunner error -

  • 1 răspuns
  • 2 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de cor-el

marlin.stoebner
marlin.stoebner
more options

Our organization recently upgraded everyone from standard Firefox to Firefox ESR 115

Several users continually get the following error:

XUL Runner

"This profile was last used with a newer version of this application. Please create a new profile.

Users are getting the error even after a new profile has been created.

We have tried uninstalling Firefox both through the Control Panel and using IO Bit uninstaller but the issue persists.

All users are running Windows 10 22H2 64 Bit

Our organization recently upgraded everyone from standard Firefox to Firefox ESR 115 Several users continually get the following error: XUL Runner "This profile was last used with a newer version of this application. Please create a new profile. Users are getting the error even after a new profile has been created. We have tried uninstalling Firefox both through the Control Panel and using IO Bit uninstaller but the issue persists. All users are running Windows 10 22H2 64 Bit
Capturi de ecran atașate

Toate răspunsurile (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check the compatibility.ini file in a profile to see what Firefox version and installation path last used the profile.