Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

I installed Firefox on a new laptop and synced it. But when I log into some websites they do not recognize the password, even when they are correct and still work on my previous computer/Firefox brow’ for ‘Firefox

  • 3 răspunsuri
  • 0 au această problemă
  • 3 vizualizări
  • Ultimul răspuns de dschirch

more options

I installed Firefox on a new laptop and synced it. The bookmarks all were transfered. But when I log into some websites they do not recognize the password, even when the passwords are correct and still work on my previous computer/Firefox brow’ for ‘Firefox.

I installed Firefox on a new laptop and synced it. The bookmarks all were transfered. But when I log into some websites they do not recognize the password, even when the passwords are correct and still work on my previous computer/Firefox brow’ for ‘Firefox.

Toate răspunsurile (3)

more options

Hi Dschirch, Are there any error logs shown if you visit the about:sync-log page via the location/address bar? It's possible that something may have gone during the sync process that transferred your bookmarks correctly, but failed to do the same with your logins.

more options

There are several error logs between 4-112 kb, so fairly long. But the login is not the problem when my passwords aren't working. I'm verifying that the login is correct.

more options

I solved one of the websites that wouldn't accept my login. Somehow I was at the company's Canada page instead of the US page. But thanks for the help.