This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Mozilla Thunderbird new version

  • 1 răspuns
  • 0 au această problemă
  • 21 de vizualizări
  • Ultimul răspuns de Wayne Mery

giselle pryer
giselle pryer
more options

The new version won't download. The donation screen comes up. Do you have to donate to download the new version? I need help to upgrade. The thunderbird logo keeps coming up and I can't easily access my emails.

The new version won't download. The donation screen comes up. Do you have to donate to download the new version? I need help to upgrade. The thunderbird logo keeps coming up and I can't easily access my emails.

Toate răspunsurile (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Donating is not required.

I see you are on Windows 10. What is your current version, seen at Help > About?

If you are having trouble downloading Thunderbird, does updating from Help > About show an error?