This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Continually getting crank e-mail sent to a different email address

  • 5 răspunsuri
  • 0 au această problemă
  • 2 vizualizări
  • Ultimul răspuns de david

more options

Dear Sir/Madam:

    I keep getting crank e-mail delivered to my account, where the addressee of these e-mails is "fredschoor@ziggo.nl", an e-mail address that means nothing to me.  How to I stop these annoying e-mail from collecting in my e-mail box?  The addresses from which these e-mails are being sent (mostly from France, ".fr") are all different, so blocking just one of the senders won't stop the rest of them.
    Thanks in advance your your consideration of this problem.
Dear Sir/Madam: I keep getting crank e-mail delivered to my account, where the addressee of these e-mails is "fredschoor@ziggo.nl", an e-mail address that means nothing to me. How to I stop these annoying e-mail from collecting in my e-mail box? The addresses from which these e-mails are being sent (mostly from France, ".fr") are all different, so blocking just one of the senders won't stop the rest of them. Thanks in advance your your consideration of this problem.

Toate răspunsurile (5)

more options

If you are receiving unwanted messages to what is not your email id, you can create filter based on receiving address to delete.

more options

Good to know, thanks. I'm not too knowledgable about Thunderbird settings. Can you explain to me HOW to block messages being sent TO a particular e-mail address (not mine), which messages spill over into my own account?

more options

I did a sample. You may need to fiddle a bit if it isn't want you want. - click tools>message filters - select the account and click 'new' - fill in the options such as in my attached screenshot. It's fairly straightforward. In my example, I am assuming it is already in junk status, but you can change it to be prior to assuming junk status. After a few tries, I think you'll find what works.

more options

Thx very much. I made a couple of modifications to your filter suggestions. I looked up "@ziggo.nl" on the Internet, and I don't think that anything from that domain would be relevant; I've attached an image of my filter. What do you think? I'll give it a try and see how it works. Question: What does it mean "Set Junk Status to --- Not Junk"? Best wishes, S.

more options

My apologies. In responding, I reversed what you wanted. I was suggesting a filter to make NOT junk, but what you want is to make it junk. So, - set the filter to run BEFORE the junk classification - move message to trash- see attached screenshot.