This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

mp4 videos fail to load using <video> tag

  • 4 răspunsuri
  • 0 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de TyDraniu

more options

I am trying to add an mp4 video to my website using the following code:

<video width="320" height="240" controls>
  <source src="images/###.mp4" type="video/mp4">
</video>

where ### is the name of the video file. I get the following error message:

"No video with supported format or MIME type found."

In the console the following is displayed:

"Media resource http://127.0.0.1:5502/images/###.mp4 could not be decoded. video.html All candidate resources failed to load. Media load paused. video.html Media resource http://127.0.0.1:5502/images/###.mp4 could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_METADATA_ERR (0x806e0006)"

Runs just fine in Chrome and I have no pop-up blockers installed. Autoplay is set to be allowed for all websites.

Windows 11 version 23H2. Firefox version: 126.0 (64-bit)

I am trying to add an mp4 video to my website using the following code: <pre><nowiki> <video width="320" height="240" controls> <source src="images/###.mp4" type="video/mp4"> </video></nowiki></pre> where ### is the name of the video file. I get the following error message: "No video with supported format or MIME type found." In the console the following is displayed: "Media resource http://127.0.0.1:5502/images/###.mp4 could not be decoded. video.html All candidate resources failed to load. Media load paused. video.html Media resource http://127.0.0.1:5502/images/###.mp4 could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_METADATA_ERR (0x806e0006)" Runs just fine in Chrome and I have no pop-up blockers installed. Autoplay is set to be allowed for all websites. Windows 11 version 23H2. Firefox version: 126.0 (64-bit)

Modificat în de cor-el

Toate răspunsurile (4)

more options

Does Firefox play the video if you paste its URL in the location bar ?

Te-a ajutat?

more options

No, it only shows "No video with supported format or MIME type found." Upon further investigation I see that the video used Codec: MPEG-H Part2/HEVC (H.265) (hvc1). Could this be the issue?

Te-a ajutat?

more options

crb001 said

No, it only shows "No video with supported format or MIME type found." Upon further investigation I see that the video used Codec: MPEG-H Part2/HEVC (H.265) (hvc1). Could this be the issue?

Yes. You can check your supported codecs in about:support in the Media section.

Te-a ajutat?

more options

You can also go to about:config and set media.wmf.hevc.enabled = 1.

Te-a ajutat?

Adresează o întrebare

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.