This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Firefox makes windows blueScreen

  • 7 răspunsuri
  • 0 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de master.alive

more options

Hi. i ran into a broken problem. sometimes when i bootup my pc and start the firefox, My windows crashes immediately. what shuld i do and how i can send the firefox log files to mozilla team?

Hi. i ran into a broken problem. sometimes when i bootup my pc and start the firefox, My windows crashes immediately. what shuld i do and how i can send the firefox log files to mozilla team?

Soluție aleasă

</blockquote>

The screenshot is a Crowdstrike issue. Your issue is hotspot shield. https://www.pcmag.com/reviews/hotspot-shield-vpn </blockquote>

i do every thing that i can but at the end i have to re-install windows to solve this problem.

Citește acest răspuns în context 👍 0

Toate răspunsurile (7)

more options

Did you check the Windows Event Viewer logs ?

Te-a ajutat?

more options

cor-el said

Did you check the Windows Event Viewer logs ?

windows event during startup says this message :

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

and also i just found this will 100% happen if i first open "hotspot shield" vpn and after thst open the firefox. I think hotspot shield is causing this bug.

Te-a ajutat?

more options

Te-a ajutat?

more options

Well. I warned.

Te-a ajutat?

more options

.....

Modificat în de jonzn4SUSE

Te-a ajutat?

more options

master.alive said

and also i just found this will 100% happen if i first open "hotspot shield" vpn and after thst open the firefox. I think hotspot shield is causing this bug.

The screenshot is a Crowdstrike issue. Your issue is hotspot shield. https://www.pcmag.com/reviews/hotspot-shield-vpn

Modificat în de jonzn4SUSE

Te-a ajutat?

more options

Soluție aleasă

</blockquote>

The screenshot is a Crowdstrike issue. Your issue is hotspot shield. https://www.pcmag.com/reviews/hotspot-shield-vpn </blockquote>

i do every thing that i can but at the end i have to re-install windows to solve this problem.

Te-a ajutat?

Adresează o întrebare

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.