Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Password not recognized

  • 1 răspuns
  • 0 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de Matt

gryphon2
gryphon2
more options

Since migrating from BT to EE they changed some settings & now I am unable to send e-mail, but can still receive them. I can still use webmail though. EE cannot help as they have no knowledge of how Thunderbird works. The only help they gave was to contact you. I run version 115.12.2 (64-bit) using Windows 10. Any help would be appreciated. Thanks

Since migrating from BT to EE they changed some settings & now I am unable to send e-mail, but can still receive them. I can still use webmail though. EE cannot help as they have no knowledge of how Thunderbird works. The only help they gave was to contact you. I run version 115.12.2 (64-bit) using Windows 10. Any help would be appreciated. Thanks

Toate răspunsurile (1)

Matt
Matt
  • Top 25 Contributor
  • Moderator
more options

What or Who is EE? I am aware of BT being British Telecom, but as an Australian you might as well not be using English.

Generally a new ISP means a new email address, not just changes to your existing send and receive settings.

Te-a ajutat?

Adresează o întrebare

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.