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Logins and Passwords Don't Display in about:logins

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eljay69
eljay69
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Everything was fine, then one recent day - BAM - my logins and passwords are gone.

The profile is otherwise fine, everything is as expected. Logins.json (243K) is fine, all the logins (last id is 459) are there, they just don't show up in about:logins (except for new ones I added since the disappearance).

When opening about:logins, browser console reports:

LoginManager: Getting a list of all logins asynchronously. LoginManager.sys.mjs:395:14 Login storage: Returning 447 logins for specified origin with options [object Object] storage-json.sys.mjs:704:10 Login crypto: Failed to decrypt cipher text of length 92 with error NS_ERROR_FAILURE. crypto-SDR.sys.mjs:179:12 NS_ERROR_FAILURE: Couldn't decrypt string crypto-SDR.sys.mjs:197 

   decrypt resource://gre/modules/crypto-SDR.sys.mjs:197
   decryptLogins resource://gre/modules/storage-json.sys.mjs:966
   map self-hosted:175
   #decryptLogins resource://gre/modules/storage-json.sys.mjs:948
   InterpretGeneratorResume self-hosted:1412
   AsyncFunctionNext self-hosted:799

Login storage: Could not decrypt login: {c97cc68e-9bf9-4af9-a7f6-e9248bf590ee}. storage-json.sys.mjs:972:20 ... etc for each subsequent login

How can I get my logins and passwords back?

Thank you, eljay

Everything was fine, then one recent day - BAM - my logins and passwords are gone. The profile is otherwise fine, everything is as expected. Logins.json (243K) is fine, all the logins (last id is 459) are there, they just don't show up in about:logins (except for new ones I added since the disappearance). When opening about:logins, browser console reports: LoginManager: Getting a list of all logins asynchronously. LoginManager.sys.mjs:395:14 Login storage: Returning 447 logins for specified origin with options [object Object] storage-json.sys.mjs:704:10 Login crypto: Failed to decrypt cipher text of length 92 with error NS_ERROR_FAILURE. crypto-SDR.sys.mjs:179:12 NS_ERROR_FAILURE: Couldn't decrypt string crypto-SDR.sys.mjs:197 decrypt resource://gre/modules/crypto-SDR.sys.mjs:197 decryptLogins resource://gre/modules/storage-json.sys.mjs:966 map self-hosted:175 #decryptLogins resource://gre/modules/storage-json.sys.mjs:948 InterpretGeneratorResume self-hosted:1412 AsyncFunctionNext self-hosted:799 Login storage: Could not decrypt login: {c97cc68e-9bf9-4af9-a7f6-e9248bf590ee}. storage-json.sys.mjs:972:20 ... etc for each subsequent login How can I get my logins and passwords back? Thank you, eljay

Toate răspunsurile (1)

cor-el
cor-el
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  • Top 10 Contributor
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You do see encrypted username and password data in logins.json if you open this file in a Firefox tab? Are you using Sync? There could be a problem with key4.db, this file stores the encryption key.

Make sure to keep a backup copy of logins.json and key4.db.

You can look at a utility to browse System Restore points to see if you can find an older copy of key4.db that works.

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