This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Thunderbirds asks for password for removed account in continuous loop

  • 6 răspunsuri
  • 0 au această problemă
  • Ultimul răspuns de Sara Zavaree

more options

Thunderbird keeps asking me for the password of an email account every time I restart it. The account was removed from Thunderbird several months ago. Even when the account is set up again, it asks for the password in a continuous loop. The email account itself cannot be deleted or the password changed as it is used by multiple parties.

I have tried sevaral things and it seriously is driving me crazy...

Thunderbird keeps asking me for the password of an email account every time I restart it. The account was removed from Thunderbird several months ago. Even when the account is set up again, it asks for the password in a continuous loop. The email account itself cannot be deleted or the password changed as it is used by multiple parties. I have tried sevaral things and it seriously is driving me crazy...

Toate răspunsurile (6)

more options

I am confused. You say the account was removed, yet you state that the account can't be deleted. If thunderbird is still prompting for the password, then something is still there, possibly a calendar?

Te-a ajutat?

more options

Hi, thanks for the reply.

I removed the account from thunderbird. Long time before the password loop started. There is no connection left (no calender nor else).

I just mentioned that I cannot delete the email adress itself if this was going to be one of the proposed solutions. This email adress is being used by other people.

Te-a ajutat?

more options

Just a thought: click account setting, and scroll down left side to 'Outgoing Servers SMTP' and see if there is a server there for the deleted account.

Te-a ajutat?

more options

Hi, Yes, there is. I use another email address from the same email provider.

I just removed the second server but the loop continues.

Modificat în de Sara Zavaree

Te-a ajutat?

more options

If the account authentication is set to oauth, you may also need to delete the oauth tokens in password manager.

Te-a ajutat?

more options

Hi, the account is completely removed from thunderbird but there is still the password loop.

Bevor the removal, the authentification method was not set to "oauth" but to "password, normal".

Te-a ajutat?

Adresează o întrebare

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.