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Comcast Email Settings

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I have been trying to get my Comcast email configured for days with no luck. When I try to log in using my Comcast password I get a screen that shows "Access Denied You don't have permission to access "http://login.xfinity.com/login" on this server. Reference #18.321c2e17.1727662977.283cff2b https://errors.edgesuite.net/18.321c2e17.1727662977.283cff2b. I have allowed access to third party apps on my Comcast account and I am able to access my email on the Comcast website with no problem. I saw something about disabling IPV6 but it said to go to Preferences or Options in the Settings menu. My version of Thunderbird (latest) doesn't have these menu options. I have tried various IMAP and SMTP Port settings I found on the internet and nothing works.

What are the settings for Comcast email in Thunderbird?

I have been trying to get my Comcast email configured for days with no luck. When I try to log in using my Comcast password I get a screen that shows "Access Denied You don't have permission to access "http://login.xfinity.com/login" on this server. Reference #18.321c2e17.1727662977.283cff2b https://errors.edgesuite.net/18.321c2e17.1727662977.283cff2b. I have allowed access to third party apps on my Comcast account and I am able to access my email on the Comcast website with no problem. I saw something about disabling IPV6 but it said to go to Preferences or Options in the Settings menu. My version of Thunderbird (latest) doesn't have these menu options. I have tried various IMAP and SMTP Port settings I found on the internet and nothing works. What are the settings for Comcast email in Thunderbird?

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jwhorvath said

What are the settings for Comcast email in Thunderbird?

Those are decided by the server administrator at Comcast. When folk like you come here and ask about settings, we check one of two things, often both.

The Thunderbird new account wizard database of settings. https://autoconfig.thunderbird.net/v1.1/comcast.net and the providers web site. https://www.xfinity.com/support/articles/email-client-programs-with-xfinity-email

Now I have also looked at the Comcast oAuth implementation bug. https://bugzilla.mozilla.org/show_bug.cgi?id=1844810 where it looks like Comcast popped in to author the necessary changes to Thunderbird to implement oauth for their customers. It also looks to me to be the part that is not working.

The code is here https://searchfox.org/comm-central/source/mailnews/base/src/OAuth2Providers.sys.mjs#19

Try changing your authentication method to normal password in account settings and try that again. I am assuming it is currently set to oauth.

Can you please post your results here as I think the bug needs some followup.

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Encountered same problem when entering updated password. Changed the authentication method from oauth to normal password in account settings -- which worked great. Thanks to Matt! (PS donating again to Thunderbird!)

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I have tried both authentication methods with no success. No matter which method I try at the point in the Account creation process, where it submits my username to the server I get the following error message:

Access Denied You don't have permission to access "http://login.xfinity.com/login" on this server.

Reference #18.bbc1c917.1728147877.3d46dbbc

https://errors.edgesuite.net/18.bbc1c917.1728147877.3d46dbbc

It just won't work. I called Comcast and they say it is a Thunderbird problem.

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I forgot, I can login to my Comcast email just fine on Comcast's website.

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I had the same problem when I changed my Comcast password in Thunderbird. I just changed the authentication method in account settings from OAuth2 to Normal Password and that worked great. Thank you Matt!

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I have looked at my account in Xfinity. I see no way to change my password from oauth to normal or vice versa. I am using the only password that I know for Xfinity. It takes me to my Xfinity emails OK, so I know the password I am using does work to access my account. What do I need to do to change my password so that it will be accepted? I was using Thunderbird until I got a new computer. I had to change all my Xfinity passwords, since none were accepted after I changed machines. John

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I don't seem to be able to find the authentication method in account settings to change from OAuth2 to Normal Password. Is the authentication method in Thunderbird or in my Comcast account? I am not finding it in either.

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