This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Widevine not installing, can't stream anything.

  • 3 răspunsuri
  • 0 au această problemă
  • Ultimul răspuns de Dome

Dome
Dome
more options

I currently can't stream anything, and this keep getting this message: Widevine Content Decryption Module provided by Google Inc. will be installed shortly,but it never installs.

I have a macbook air and am currently running macOS Sequoia version 15.0.1.

I tried uninstalling and reinstalling, removing extensions, clearing cache and data, unchecking and then checking back again the reproduce drm protected content but nothing has worked.

I currently can't stream anything, and this keep getting this message: Widevine Content Decryption Module provided by Google Inc. will be installed shortly,but it never installs. I have a macbook air and am currently running macOS Sequoia version 15.0.1. I tried uninstalling and reinstalling, removing extensions, clearing cache and data, unchecking and then checking back again the reproduce drm protected content but nothing has worked.

Soluție aleasă

My issue got resolved in bugzilla: https://bugzilla.mozilla.org/show_bug.cgi?id=1930682

I basically was suggested to change a setting to true:

Go to about:config, flip media.gmp-widevinecdm.force-chromium-update to true.

This preference is only available in beta, nightly and firefox 133 (due to be released on Nov 26).

I will use one of the release channels that has the preference and will update to 133 once it is released.

Citește acest răspuns în context 👍 0

Toate răspunsurile (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can toggle DRM off/on to see if that makes Firefox (re)load DRM components.

You can possibly check the XHR requests in the Browser Console if this doesn't work.

  • Tools -> Add-ons -> Plugins

Te-a ajutat?

Dome
Dome Deținătorul întrebării
more options

cor-el said
You can toggle DRM off/on to see if that makes Firefox (re)load DRM components. You can possibly check the XHR requests in the Browser Console if this doesn't work.
  • Tools -> Add-ons -> Plugins

I did that multiple times, including turning it off, closing the app, then opening again and turning it back on but nothing.

I checked the XHR and this is what I get:

Te-a ajutat?

Dome
Dome Deținătorul întrebării
more options

Soluție aleasă

My issue got resolved in bugzilla: https://bugzilla.mozilla.org/show_bug.cgi?id=1930682

I basically was suggested to change a setting to true:

Go to about:config, flip media.gmp-widevinecdm.force-chromium-update to true.

This preference is only available in beta, nightly and firefox 133 (due to be released on Nov 26).

I will use one of the release channels that has the preference and will update to 133 once it is released.

Modificat în de Dome

Te-a ajutat?

Adresează o întrebare

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.