Suddenly unable to receive POP3 email from sbcglobal.net
On Wednesday 12/11 at approx 4PM PT, Thunderbird stopped being able to log in to my sbcglobal.net POP3 account. It had been receiving emails routinely up to that time. There are two error messages associated with this. One happens if TB has been open and I ask it to download new messages using the little cloud symbol or “Get Messages”: “The account xxx@sbcglobal.net is being processed. Please wait until processing is complete to get messages.” Or if I open TB and it just starts with the login process, the error messages is a popup: “Connection to server inbound.att.net timed out.” TB manages two other accounts, both of which are functioning normally. One of them is also an sbcglobal.net account, and both sbcglobal accounts are set up identically: Port 995, SSL/TLS, Secure Mail Key (rather than OAuth2). Version is 115.18.0 32bit, Windows 22H2. Logging in to the server shows many emails that have arrived since the problem started. I have gotten nowhere with ATT/SBC, they don't seem to want to provide any support anymore if they hear the word Thunderbird. Can you help?
Toate răspunsurile (4)
OK - nevermind (not that anyone actually did) - as of 26 Dec, it has started to work again. No clues as to why.
Good to hear that the matter has resolved itself. I noticed from another site I access that some of the more recent Windows Updates have been causing problems for some users.
I've come back to this thread because of the time and date when you started having the problem. It was only a day after Microsoft's 'Update Tuesday'. Do you know when you received the update and how long it was between the update and the first problem you had?
No, I don't remember now. But both computers usually install updates overnight. This problem began at about 4 PM. One computer's last message received was at 15:59, the other's was at 16:09, so it was probably at about 16:10 (both check every 10 minutes but of course are not synchronized).
You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.