This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

When I start m/ff browser, the pop-up prompt asking for the master security password appears twice. It was not doing this before. What is wrong?

  • 1 răspuns
  • 3 au această problemă
  • 6 vizualizări
  • Ultimul răspuns de rjohnson19

more options

When I start the m/ff 3.6.3 browser, the pop-up prompt asking for the master security password appears twice. It was not doing this for the 1st month i had it, and it just started doing it all of a sudden. What could be wrong? O/S = Vista Home Prem.

This happened

Every time Firefox opened

== Afew days ago

When I start the m/ff 3.6.3 browser, the pop-up prompt asking for the master security password appears twice. It was not doing this for the 1st month i had it, and it just started doing it all of a sudden. What could be wrong? O/S = Vista Home Prem. == This happened == Every time Firefox opened == Afew days ago

Toate răspunsurile (1)

more options

It could be this bug: https://bugzilla.mozilla.org/show_bug.cgi?id=499233 - - multiple master password prompts triggered by filling form logins in multiple tabs

If you have multiple tabs with form logins restoring when you restart Firefox, that could cause multiple master password prompts.

There may be other bug(s) causing multiple master password prompts. One way to make the master password a little more usable is the StartupMaster add-on, which prompts once for the password at startup, then never bothers you.