This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Cannot restore bookmarks

  • 1 răspuns
  • 6 au această problemă
  • 3 vizualizări
  • Ultimul răspuns de cor-el

more options

All of my bookmarks have been erased. I get an error each time I log into Firefox. I tried to create a back-up file of my bookmarks, but none are listed in the Organize Bookmarks file. I tried to restore bookmarks from an earlier date before I started getting the error, but I get an error stating that Firefox is unable to read the files. I tried uninstalling Firefox and reinstalling a new version, but I continue to get the same error. Help!

All of my bookmarks have been erased. I get an error each time I log into Firefox. I tried to create a back-up file of my bookmarks, but none are listed in the Organize Bookmarks file. I tried to restore bookmarks from an earlier date before I started getting the error, but I get an error stating that Firefox is unable to read the files. I tried uninstalling Firefox and reinstalling a new version, but I continue to get the same error. Help!

Toate răspunsurile (1)

more options

See http://kb.mozillazine.org/Locked_or_damaged_places.sqlite

Delete places.sqlite and places.sqlite-journal and see if that allows to restore the bookmarks form a JSON backup.