This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Firefox will not print to my HP PSC750 inkjet printer but prints with no problem to the monochrome Brother HL-5240. Other browsers print to both printers with no problem

  • 2 răspunsuri
  • 7 au această problemă
  • 17 vizualizări
  • Ultimul răspuns de SurfriderJ

more options

Firefox will not print to my HP PSC750 inkjet printer but prints with no problem to the monochrome Brother HL-5240. Other browsers print to both printers with no problem. I must print out filled-in webforms and must use the inkjet printer for that. However, Firefox presents me with a dialog box that says "An unknown error has occurred while printing", even when nothing at all has even started to print out.

When I next try to print the same screen content to the monochrome laser printer, the entire contents of the form showing on the web page will print out as a single block of text - all run together and utterly unintelligible.

How can I make Firefox print normally and legibly to my HP inkjet printer, the same as other browsers?

This happened

A few times a week

Firefox will not print to my HP PSC750 inkjet printer but prints with no problem to the monochrome Brother HL-5240. Other browsers print to both printers with no problem. I must print out filled-in webforms and must use the inkjet printer for that. However, Firefox presents me with a dialog box that says "An unknown error has occurred while printing", even when nothing at all has even started to print out. When I next try to print the same screen content to the monochrome laser printer, the entire contents of the form showing on the web page will print out as a single block of text - all run together and utterly unintelligible. How can I make Firefox print normally and legibly to my HP inkjet printer, the same as other browsers? == This happened == A few times a week

Toate răspunsurile (2)

more options

Try the reset described here for the HP PSC750 printer: http://kb.mozillazine.org/Problems_printing_web_pages#Reset_pr...

more options

Tried that but it made no difference whatever