This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Firefox will not start and gives me an error message saying it cannot find the file, even after going into the firefox folder and clicking the firefox.exe icon

  • 1 răspuns
  • 1 are această problemă
  • 1 vizualizare
  • Ultimul răspuns de cor-el

AnonymousUser
AnonymousUser
more options

Upon attempting to load firefox i recieve the message: "Windows cannot find 'C:\Program Files\Mozilla Firefox\firefox.exe'. Make sure you typed the file name correctly, and then try again. To search for a file, click the start button, and then click search."

None of the icons in the search window will open either, all giving the same error message.

This happened

Every time Firefox opened

several weeks ago.

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.5; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; AskTbFWV5/5.8.0.12304)

Upon attempting to load firefox i recieve the message: "Windows cannot find 'C:\Program Files\Mozilla Firefox\firefox.exe'. Make sure you typed the file name correctly, and then try again. To search for a file, click the start button, and then click search." None of the icons in the search window will open either, all giving the same error message. == This happened == Every time Firefox opened == several weeks ago. == == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.5; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; AskTbFWV5/5.8.0.12304)

Toate răspunsurile (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See /forum/1/725968

This issue can be caused by malware.