This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Not able to play games, music, or videos. Sometimes it works sometimes it dont.

  • 1 răspuns
  • 6 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de cor-el

DonnaRichey
DonnaRichey
more options

Sometimes I am able to play games listen to music watch videos but then other times I am not able to. I have adobe flash installed all my plugins seem to be up to date. What could be causing this and how do I fix this problem?

Sometimes I am able to play games listen to music watch videos but then other times I am not able to. I have adobe flash installed all my plugins seem to be up to date. What could be causing this and how do I fix this problem?

Toate răspunsurile (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Your above posted system details show outdated plugin(s) with known security and stability risks.

  • Next Generation Java Plug-in 1.6.0_17 for Mozilla browsers

Update the Java plugin to the latest version.

Do you know which plugins are used on pages where you miss the sound?

You have Adobe Flash and WMP, so websites that use a player like QuickTime or Real Media Player won't work.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems