This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

when I try to print (i.e., airline boarding pass) I get an empty dialogue box stating that the requested item is not encrypted, so I end up printing a blank page..........what do I do????

  • 2 răspunsuri
  • 3 au această problemă
  • 2 vizualizări
  • Ultimul răspuns de cor-el

amroski
amroski
more options

the printed info at the top of each blank page is.......

chrome://agtb/skin/toolbar/flashshell.html

the printed info at the top of each blank page is....... chrome://agtb/skin/toolbar/flashshell.html

Toate răspunsurile (2)

the-edmeister
the-edmeister
  • Moderator
more options

What sort of Toolbar extensions do you have installed?

You need to figure out which extension is causing that problem and disable it.

http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Your above posted system details show outdated plugin(s) with known security and stability risks.

  1. Shockwave Flash 10.0 r45
  2. Next Generation Java Plug-in 1.6.0_17 for Mozilla browsers

Update the Java plugin to the latest version.

Update the Flash plugin to the latest version.