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Why doesn't firefox have any kind of customer service?

  • 2 răspunsuri
  • 68 au această problemă
  • 4 vizualizări
  • Ultimul răspuns de soxgirl3

darilitch
darilitch
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Why isn't there a phone number to call for support, or a live chat that works? This is very frustrating.

Why isn't there a phone number to call for support, or a live chat that works? This is very frustrating.

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TonyE
TonyE
  • Moderator
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Firefox is a free, employing lots of staff to provide a telephone based customer support service would be very expensive. The majority of people who provide answers here and on the live chat service are volunteers doing it in their own time.

soxgirl3
soxgirl3
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I'm am totally unhappy with the new version - I may have to go back to ie - I can't get the awesome bar to do anything - I keep losing icons - I've tried the chat room and looking up questions and have gotten no where. The previous version was fine - this upgrade is terrible.