This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Why won't my Vista machine accept 3.6.10?

  • 1 răspuns
  • 3 au această problemă
  • 8 vizualizări
  • Ultimul răspuns de cor-el

more options

I have no problem downloading the browser, but when I try to run the download I get the message that (a) the file does not have a valid digital signature that verifes its publisher, and (b) if you try to run it anyway, it says the file is corrupt.

I have no problem downloading the browser, but when I try to run the download I get the message that (a) the file does not have a valid digital signature that verifes its publisher, and (b) if you try to run it anyway, it says the file is corrupt.

Toate răspunsurile (1)

more options

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.

You can try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See http://kb.mozillazine.org/Unable_to_save_or_download_files