This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Download window is not opening for adobe files - it is set to open when downloading

  • 1 răspuns
  • 1 are această problemă
  • 1 vizualizare
  • Ultimul răspuns de DannyB

DannyB
DannyB
more options

The download window is not opening when I download Adobe files - it used to.

I have checked that it is set to open and I have changed Adobe files to save and not open in Firefox in the apps tab too - no joy.

It was fine the other day and the download window always opened for pdf files.

The download window has just stopped opening and I have changed nothing that I know of?

The download window opens fine when downloading Word documents.

Any ideas please?

The download window is not opening when I download Adobe files - it used to. I have checked that it is set to open and I have changed Adobe files to save and not open in Firefox in the apps tab too - no joy. It was fine the other day and the download window always opened for pdf files. The download window has just stopped opening and I have changed nothing that I know of? The download window opens fine when downloading Word documents. Any ideas please?

Modificat în de DannyB

Toate răspunsurile (1)

DannyB
DannyB Deținătorul întrebării
more options

I have sorted it. I played about with the apps window and found that PDF files were listed seperately to other adobe types in the list.

With a bit of trial and error, I discovered that by setting the download window to open and save file in c:users/user/downloads, along with setting PDF files to 'always ask' in the apps tab - it worked again.

Still don't know how it managed to change itself in the first place though!