This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

What gives? "The browser you're using is not allowing you to sign in to Excite."

  • 2 răspunsuri
  • 22 au această problemă
  • 8 vizualizări
  • Ultimul răspuns de kokonuts2

more options

I'm using Firefox 3.5.15 to access my email account at excite.com, as usual over many years. I have not changed any security settings or installed any new security software recently. My clock is set correctly on my Windows 7 system. There's plenty of space on my hard drive. Suddenly, I can't get into my Excite email account via Firefox, only IE8 (which sucks). Why?

I tried disabling all my security software, including Zone Alarm, Avira, Iobit, etc, and restarting the computer and then the browser. All my settings allow cookies & Javascript. I put Excite under "ALLOW" for every exception in the Firefox settings. I verified that my Excite cookies were still there, then tried again after deleting them all. No effect. Just the troubleshooting information, below.

Any ideas???

I'm using Firefox 3.5.15 to access my email account at excite.com, as usual over many years. I have not changed any security settings or installed any new security software recently. My clock is set correctly on my Windows 7 system. There's plenty of space on my hard drive. Suddenly, I can't get into my Excite email account via Firefox, only IE8 ''(which sucks).'' Why? I tried disabling all my security software, including Zone Alarm, Avira, Iobit, etc, and restarting the computer and then the browser. All my settings allow cookies & Javascript. I put Excite under "ALLOW" for every exception in the Firefox settings. I verified that my Excite cookies were still there, then tried again after deleting them all. No effect. Just the troubleshooting information, below. Any ideas???

Modificat în de kokonuts2

Toate răspunsurile (2)

more options

Fixed it myself: "TOOLS" : "PAGE INFO" : "PERMISSIONS" : "SET COOKIES" : "ALLOW"

Why they bury this in an obscure & misleading menu item, and let it over-ride other global settings elsewhere without a guide or a warning? STOOOPIT!

And thanks for no help on this one.