This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Although I have cookies saving enable when I restart the application I have to enter all log in details again. How can actually make it to use the stored cookies?

  • 2 răspunsuri
  • 6 au această problemă
  • 2 vizualizări
  • Ultimul răspuns de Alexandros

Alexandros
Alexandros
more options

Having the option to save cookies and all other stuff already enabled, I log on into several sites (e.g. gmail).

When for some reason I restart the app, the website prompts me to fill in my log in details again. The strange thing is that on my desktop PC, it appears to have exactly the same settings however in that case saving or using the saved cookies actually works.

Might that be an Ubuntu problem? I do not know. But some profile settings are being reseted any time I open the app.

Any ideas?

Thanks

Having the option to save cookies and all other stuff already enabled, I log on into several sites (e.g. gmail). When for some reason I restart the app, the website prompts me to fill in my log in details again. The strange thing is that on my desktop PC, it appears to have exactly the same settings however in that case saving or using the saved cookies actually works. Might that be an Ubuntu problem? I do not know. But some profile settings are being reseted any time I open the app. Any ideas? Thanks

Soluție aleasă

Try clearing your Cookies for the affected websites.
Tools > Options -> Privacy - Cookies = Show Cookies button
Enter the domain in the Search bar at the top and all the Cookies for that URL will appear. Unless you can figure out which Cookie is for "remember me", you'll need to delete them all.

Hold the {Ctrl} key while you click on each Cookie in the small window. When that list is all highlighted, click the Remove Cookie button in the lower left.
When you are done click Close.

If that problem persists, you might need to delete the __cookies.sqlite__ file in your Profile folder.
http://support.mozilla.com/en-us/kb/Profiles#How_to_find_your_profile
You might need to unhide your "Hidden files and folders" thru Folder Options in the Windows Control Panel

Citește acest răspuns în context 👍 0

Toate răspunsurile (2)

the-edmeister
the-edmeister
  • Moderator
more options

Soluție aleasă

Try clearing your Cookies for the affected websites.
Tools > Options -> Privacy - Cookies = Show Cookies button
Enter the domain in the Search bar at the top and all the Cookies for that URL will appear. Unless you can figure out which Cookie is for "remember me", you'll need to delete them all.

Hold the {Ctrl} key while you click on each Cookie in the small window. When that list is all highlighted, click the Remove Cookie button in the lower left.
When you are done click Close.

If that problem persists, you might need to delete the __cookies.sqlite__ file in your Profile folder.
http://support.mozilla.com/en-us/kb/Profiles#How_to_find_your_profile
You might need to unhide your "Hidden files and folders" thru Folder Options in the Windows Control Panel

Alexandros
Alexandros Deținătorul întrebării
more options

This actually worked!

Thank you!