Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

I have 3.6.15 and have lost my bookmarks and cannot access a backup

  • 1 răspuns
  • 1 are această problemă
  • 4 vizualizări
  • Ultimul răspuns de cor-el

johnmorton1
johnmorton1
more options

My Firefox browser has changed its appearance and is now version 3.6.15 - did not ask for an update. Now all my bookmarks have gone and I have tried all the suggestions in 'Help'. I tried to access the backup as stated within 5 days, but cannot open the backup file.

My Firefox browser has changed its appearance and is now version 3.6.15 - did not ask for an update. Now all my bookmarks have gone and I have tried all the suggestions in 'Help'. I tried to access the backup as stated within 5 days, but cannot open the backup file.

Toate răspunsurile (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This can be a problem with the file places.sqlite that stores the bookmarks and the history.