This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Firefox stuck in endless loop asking to restart to finish previous update but does nothing. Can uninstall or install newer version over it. I believe the setup files were erased before reboot by another installer. How do i fix this?

  • 4 răspunsuri
  • 108 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de developerNC

more options

Anything i try related to firefix gets "Your computer must be restarted to complete a previous upgrade of Firefox" I have tried rebooting no luck, i have tired uninstalling from add remove programs or installing 4.0 over it. At the time I was try to upgrade from 3.0 to 3.6.15. I tried searching for the xpicleanup.dat file but no luck there.

Any suggestions to get firefox back up and running

Anything i try related to firefix gets "Your computer must be restarted to complete a previous upgrade of Firefox" I have tried rebooting no luck, i have tired uninstalling from add remove programs or installing 4.0 over it. At the time I was try to upgrade from 3.0 to 3.6.15. I tried searching for the xpicleanup.dat file but no luck there. Any suggestions to get firefox back up and running

Soluție aleasă

I had the same problem. I deleted a file 'firefox.exe.moz-upgrade' from 'C:\Program Files\Mozilla Firefox' directory and the installation / upgrade of Firefox went on fine

Citește acest răspuns în context 👍 13

Toate răspunsurile (4)

more options

Soluție aleasă

I had the same problem. I deleted a file 'firefox.exe.moz-upgrade' from 'C:\Program Files\Mozilla Firefox' directory and the installation / upgrade of Firefox went on fine

more options

Thank you. That worked.

more options

I was having the same problem, so I deleted 'firefox.exe.moz-upgrade' from 'C:\Program Files\Mozilla Firefox' directory, as recommended. Now it no longer says it needs a restart to complete a previous installation. It says it needs a restart to complete a previous uninstall. What do I do now? Help!

more options

Delete the entire 'Mozilla Firefox' directory then proceed to download the newest version of FireFox from http://www.mozilla.org/

Re-install FireFox.