This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

I just downloaded firefox 4 then went to facebook to play my favorite game from Zynga it says it has loaded but there is nothing. I go to a different coputer that has firefox4 and the same games load perfect. Is it my computer or what????

  • 1 răspuns
  • 3 au această problemă
  • 19 vizualizări
  • Ultimul răspuns de cor-el

more options

I just downloaded firefox 4 then went to facebook which loaded fine but when I go to my favorite games from Zygna it says it loaded but there is nothing just a blank page.

I just downloaded firefox 4 then went to facebook which loaded fine but when I go to my favorite games from Zygna it says it loaded but there is nothing just a blank page.

Toate răspunsurile (1)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

In Firefox 4 you can use one of these to start in Safe mode:

  • Help > Restart with Add-ons Disabled
  • Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)