Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Unsupported version for FedTraveler.com

phochla
phochla
more options

I access "FedTraveler.com" from my iMac using Firefox. When I opened Firefox I was asked to upgrade to Firefox 4.0 which I did. When I tried to access FedTraveler.com I got a window declaring I was using an unsupported version of Firefox (they support version 3.0, 3.5 and 3.6). I was unable to proceed. Can I revert to one of the supported versions and how would I do that?

I access "FedTraveler.com" from my iMac using Firefox. When I opened Firefox I was asked to upgrade to Firefox 4.0 which I did. When I tried to access FedTraveler.com I got a window declaring I was using an unsupported version of Firefox (they support version 3.0, 3.5 and 3.6). I was unable to proceed. Can I revert to one of the supported versions and how would I do that?

Toate răspunsurile (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Here's the process to roll back:

First, I recommend backing up your Firefox settings in case something goes wrong. See Backing up your information. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)

Next, download and save Firefox 3.6 to your desktop for future installation. http://www.mozilla.com/firefox/all-older

Close Firefox 4.

You could install Firefox 3.6 over it (many have reported success) or you could uninstall Firefox first. If you uninstall, do not remove your personal data and settings, just the program.

Unless you have installed an incompatible add-on, Firefox 3.6 should pick up where you left off. If there are serious issues, please post back with details.

Note: I haven't actually tried this myself!