This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Firefox keeps telling me to update to 3.6.16 but I can't ever connect to the update server.

  • 3 răspunsuri
  • 6 au această problemă
  • 6 vizualizări
  • Ultimul răspuns de cor-el

more options

I get a reminder a few times a week to update Firefox to the latest version of 3.6.17. I click on the update button and my computer spends 30 minutes to an hour saying it's connecting to the update server, but nothing ever downloads.

I get a reminder a few times a week to update Firefox to the latest version of 3.6.17. I click on the update button and my computer spends 30 minutes to an hour saying it's connecting to the update server, but nothing ever downloads.

Toate răspunsurile (3)

more options

If you have problems with updating then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

more options

Thank you! This worked perfectly, and my Firefox was updated in about 3 minutes.

more options

You're welcome