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Firefox update download for my Mac in zip code 96822 just runs and runs without downloading anything. Has been happening for the past month. ???

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dougralf
dougralf
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Over the past month, when Firefox indicates it has an update for me, and to download it, all I get is "connecting" and nothing happens. We live in 96822. This is for a Mac.

Over the past month, when Firefox indicates it has an update for me, and to download it, all I get is "connecting" and nothing happens. We live in 96822. This is for a Mac.

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cor-el
cor-el
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If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.