This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Is there anyway to install "Windows Genuine Advantage" plugin with Firefox 5.0; the instructions state to manually copy to a "plugins" subdirectory and there isn't one in 5.0. Thanks.

  • 1 răspuns
  • 47 au această problemă
  • 2 vizualizări
  • Ultimul răspuns de PPPPPP42

kmartsch
kmartsch
more options

Under Windows XP Home SP3 with Firefox 5.0 as my default browser, the Windows Genuine Advantage validation fails. I have attempted to follow the instructions for installing a WGA plugin for Firefox, but the default installation fails on a copy to the "plugins" subdirectory of the Firefox install directory. Manual instructions state to copy 1 of 2 files to the "plugins" subdirectory of the Firefox install directory as well, and such a directory does not exist under Firefox 5.0. I cannot find a "plugins" subdirectory anywhere on my system so far. Is there any way to install the WGA Firefox plugin at this time? I have had to disable the Firefox browser as I use Security Essentials for my antivirus and the failed WGA validation terminates the software license with Microsoft.

Under Windows XP Home SP3 with Firefox 5.0 as my default browser, the Windows Genuine Advantage validation fails. I have attempted to follow the instructions for installing a WGA plugin for Firefox, but the default installation fails on a copy to the "plugins" subdirectory of the Firefox install directory. Manual instructions state to copy 1 of 2 files to the "plugins" subdirectory of the Firefox install directory as well, and such a directory does not exist under Firefox 5.0. I cannot find a "plugins" subdirectory anywhere on my system so far. Is there any way to install the WGA Firefox plugin at this time? I have had to disable the Firefox browser as I use Security Essentials for my antivirus and the failed WGA validation terminates the software license with Microsoft.

Toate răspunsurile (1)

PPPPPP42
PPPPPP42
more options

I'm not sure who owns the WGA plugin for Firefox but its sheer laziness that the installer hasn't been fixed yet.

Easiest way around it is to just do it in Internet Explorer. With windows XP even if you uninstalled IE and physically ripped the folder out by the roots its regrew itself for the purposes of windows update. Click the "fix this problem link" that security essentials opens in the balloon (or open security essentials and find the button for it), that will open Firefox to a genuine advantage "action required" page. Then open IE (use the windows update shortcut if you uninstalled IE). Copy the address of the page that opened in Firefox into the address bar in IE and hit enter, it brings up the same page but this time it works correctly and suddenly security essentials is happy. Now if only I could figure out why it popped back up and i had to do it again a week or two later. It might be running the check regularly or with updates. But I suppose its easy enough to do every once in awhile until they bother to fix the plugin.

Modificat în de PPPPPP42