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only part of web page is visible

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the help page shows up ok, but sites like facebook and ebay only show the a plain white page with clickable words lined up along the left edge of the screen.

I reset the page view "to basic" did not change the appearance.

the help page shows up ok, but sites like facebook and ebay only show the a plain white page with clickable words lined up along the left edge of the screen. I reset the page view "to basic" did not change the appearance.

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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).