This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

New computer. Cant print from Firefox. HP compjuter and printer. Can print from Outlook and Explorer.

  • 3 răspunsuri
  • 27 au această problemă
  • 8 vizualizări
  • Ultimul răspuns de prodensp

fone-collector
fone-collector
more options

I just got a new HP computer with Windows 7. I am using an HP Officejet 4500 printer. When I try to print from Firefox it brings up a FAX window like I am trying to send a fax. This happens regardless of how I try to print. Going to file then print or the print button on the navigation toolbar or using the print button on the web site. If I try to print from Outlook 2007 or from Explorer 9 everything works fine and the page is printed. I would rather use Firefox over Explorer. Is this just something that MS has put in Windows 7 to force the use of Explorer?

I just got a new HP computer with Windows 7. I am using an HP Officejet 4500 printer. When I try to print from Firefox it brings up a FAX window like I am trying to send a fax. This happens regardless of how I try to print. Going to file then print or the print button on the navigation toolbar or using the print button on the web site. If I try to print from Outlook 2007 or from Explorer 9 everything works fine and the page is printed. I would rather use Firefox over Explorer. Is this just something that MS has put in Windows 7 to force the use of Explorer?

Soluție aleasă

{ Ctrl + P } to initiate printing and at the top select your printer in the Printer - Name box. Currently you have a "virtual" printer selected.

Citește acest răspuns în context 👍 5

Toate răspunsurile (3)

the-edmeister
the-edmeister
  • Moderator
more options

Soluție aleasă

{ Ctrl + P } to initiate printing and at the top select your printer in the Printer - Name box. Currently you have a "virtual" printer selected.

fone-collector
fone-collector Deținătorul întrebării
more options

That fixed it. In the Printer Name box was the correct HP printer name but it had fax on the end of it. When I removed the fax from the printer name, everything worked fine. Thanks for the help.

prodensp
prodensp
more options

ctrl P does nothing when I am in FIREFOX. It opens when in other programs; but, nothing in FIREFOX. Now what?