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for emails and I cannot now access my contacts thro Firefox but I can through Windows Explorer which I dont want to do.)

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donnewitt
donnewitt
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when I go into Xtra yahoo to send an email I cannot access my contacts. I could but now I cant. Telecom NZ cant fix it they said its a Mozilla problem

when I go into Xtra yahoo to send an email I cannot access my contacts. I could but now I cant. Telecom NZ cant fix it they said its a Mozilla problem

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Xircal
Xircal
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Try running Firefox in Diagnose Firefox issues using Troubleshoot Mode. If it functions properly in that configuration, then one of your add-ons is the culprit.

Incidentally, does the background (the purple color) look the same as the one in the screenshot when you access your Yahoo account? Yahoo has recently upgraded their mail program and it would appear that this is now the default color. If yours is a different color and you haven't modified it yourself, then the problem may possibly be related to the old version.