This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

I am SUDDENLY unable to print a page while thru firefox. Still able to if I go thru IE.

  • 1 răspuns
  • 2 au această problemă
  • 2 vizualizări
  • Ultimul răspuns de the-edmeister

more options

I went to print the confirmation of a bill payment and it wouldn't print, it wanted me to send to documents,... which it didn't do either. Last week it worked fine and if I go thru IE it works fine.

I went to print the confirmation of a bill payment and it wouldn't print, it wanted me to send to documents,... which it didn't do either. Last week it worked fine and if I go thru IE it works fine.

Soluție aleasă

My guess is that your printer isn't selected in the Printer - Name box where you initiate printing, but rather something like the XPS "printer" is selected and that's why it wants to be saved as a "document".

If that isn't the problem, try the reset described here:
http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

Citește acest răspuns în context 👍 0

Toate răspunsurile (1)

more options

Soluție aleasă

My guess is that your printer isn't selected in the Printer - Name box where you initiate printing, but rather something like the XPS "printer" is selected and that's why it wants to be saved as a "document".

If that isn't the problem, try the reset described here:
http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer