This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

I haven't been able to access the internet using Firefox for over a week. What is causing this? Is there an issue with Firefox?

  • 1 răspuns
  • 3 au această problemă
  • 16 vizualizări
  • Ultimul răspuns de SafeBrowser

msnipes
msnipes
more options

I can't access the internet using Firefox. My internet connection is working perfectly fine as I can access the internet using internet explorer. I don't feel safe using internet explorer and prefer Firefox. Please help!

I can't access the internet using Firefox. My internet connection is working perfectly fine as I can access the internet using internet explorer. I don't feel safe using internet explorer and prefer Firefox. Please help!

Toate răspunsurile (1)

SafeBrowser
SafeBrowser
more options

See --> Cannot connect after upgrading Firefox

Your firewall may not recognize the new version of Firefox; it is just doing its job. You may need to remove references to Firefox from your firewall's allowed applications list, then try to go to any website, let your firewall detect the new version of Firefox, and give Firefox the permissions needed by your firewall to access the internet.


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.